PRIVACY POLICY

PrimeInteract ("we," "us," or "our") operates https://primeinteract.com/ and is committed to protecting your personal data and privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, in compliance with the Nigeria Data Protection Act 2023 (NDPA), the Nigeria Data Protection Regulation (NDPR), and other applicable data privacy laws.

1. Information We Collect

We collect information that identifies, relates to, or can be associated with you ("Personal Data") in the following ways:

A. Information You Provide Directly

• Contact Information: Name, email address, phone number, and mailing address when you reach out via our contact forms or customer support.
• Account/Registration Details: Username, password, and profile information if you register an account.
• Communications: Messages, inquiries, project briefs, career applications, or feedback you submit to us.

B. Automatically Collected Information

• Technical Data: IP address, browser type and version, operating system, device identification numbers, and domain names.
• Usage Data: Pages viewed, time spent on pages, referral URL, and navigation paths across the site.

2. Cookies and Tracking Technologies

We use cookies, web beacons, Cloudflare Turnstile anti-spam verification, and similar tracking technologies to enhance your browsing experience, analyze site usage, and support security functions.

• Cookie Consent: We display a cookie banner upon your first visit allowing you to manage your preferences (Essential, Performance, and Analytics cookies).
• Cloudflare Turnstile: We use Cloudflare Turnstile to protect forms from spam and automated abuse without compromising user privacy.
• Managing Cookies: You can adjust or revoke your cookie preferences at any time through your web browser settings or via our on-site cookie manager interface.

3. Legal Basis and Purpose of Processing

We process your Personal Data under the following legal bases established by the NDPA 2023:

4. Data Sharing and Disclosure

We do not sell, rent, or trade your Personal Data to third parties. We may disclose your information under the following limited circumstances:

• Service Providers: Trusted third-party vendors (such as Cloudflare and Resend API) who assist with website hosting, email processing, IT maintenance, and data security—under strict confidentiality obligations.
• Legal Obligations: When required by applicable law, court order, or governmental authorities in the Federal Republic of Nigeria (e.g., Nigeria Data Protection Commission - NDPC, law enforcement agencies).
• Business Transfers: In connection with a merger, acquisition, corporate restructuring, or sale of assets, provided the acquiring entity honors this Privacy Policy.

5. Data Transfers Outside Nigeria

If your Personal Data is transferred to, stored, or processed in servers located outside Nigeria, we ensure that appropriate technical and legal safeguards are in place (such as standard contractual clauses or processing in jurisdictions recognized as having adequate data protection laws) in accordance with Section 41 of the NDPA 2023.

6. Data Retention

We retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal and regulatory obligations, resolve disputes, and enforce our legal agreements.

7. Your Statutory Rights

Under the Nigeria Data Protection Act 2023, you have the following rights regarding your Personal Data:

• Right to Access: Request confirmation of processing and access to your Personal Data.
• Right to Rectification: Request correction of inaccurate or incomplete Personal Data.
• Right to Erasure ("Right to be Forgotten"): Request deletion of your Personal Data where legal grounds exist.
• Right to Restrict Processing: Request restriction of processing under specific conditions.
• Right to Object: Object to the processing of your Personal Data for direct marketing or based on legitimate interests.
• Right to Data Portability: Request a copy of your data in a structured, commonly used electronic format.
• Right to Withdraw Consent: Withdraw your consent at any time where processing was based on consent (without affecting the lawfulness of processing prior to withdrawal).

To exercise any of these rights, please contact our Data Protection Office using the details in Section 10 below.

8. Data Security

We implement appropriate technical, physical, and organizational security measures to protect your Personal Data against unauthorized access, destruction, loss, alteration, or disclosure. However, please note that no internet transmission or electronic storage method is 100% secure.

9. Third-Party Websites

Our website may link to third-party services. This Privacy Policy applies strictly to https://primeinteract.com/. We are not responsible for the privacy practices or contents of external websites.

10. Data Protection Officer & Contact Information

If you have questions, comments, or wish to exercise your rights under Nigerian data protection law, please contact us:

PrimeInteract — Data Protection Officer
Website: https://primeinteract.com/
Data Protection Email: connect@primeinteract.com
Phone: 08034796610
Official Address: Ikeja, Lagos, Nigeria

If you believe your data rights have been infringed, you also have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC) (https://ndpc.gov.ng/).